TERMS & CONDITIONS
CUSTOMER CARE
As a proudly South African bespoke braai product shop, VLAM is committed to providing exceptional customer care. We strive to offer a personalized experience for each customer, ensuring that all inquiries are handled with the utmost care and attention to detail.
Our customer care policy is designed to build trust and confidence in your shopping experience. We are dedicated to addressing any queries promptly and efficiently, and we welcome the opportunity to assist you with any aspect of our products or services.
Feel free to reach out to our store with any inquiries or feedback. Your satisfaction is our priority.
WHOLESALE INQUIRIES
Are you a retailer interested in showcasing our exquisite bespoke braai products? VLAM welcomes wholesale inquiries and is committed to providing comprehensive information to facilitate partnerships with retailers.
We are passionate about promoting our unique products and are dedicated to supporting retailers in enhancing their product offerings. Our goal is to establish successful and mutually beneficial relationships with retailers who share our commitment to quality and craftsmanship.
Contact us today to learn more about how you can elevate your product range with VLAM's bespoke braai products.
PRIVACY & SAFETY
At VLAM, we prioritize the privacy and safety of our customers. We are dedicated to transparently communicating how we handle, safeguard, and utilize personal information. Our privacy and safety policy is designed to provide clarity on the use of third-party banking for payment verification, data collection practices, and post-purchase communication.
We understand the importance of earning and maintaining the trust of our customers. By articulating our policies in clear and straightforward language, we aim to cultivate a sense of confidence and assurance, fostering enduring relationships with our valued customers.
PAYMENT METHODS
- Credit / Debit Cards
- EFT (Electronic Funds Transfer)
- Instant EFT
- SnapScan